Keep Me Running / Make Me Better
You know your practice. Your needs are minimal. You have “a guy” but need augmented support. You’ve probably always operated on a “break/fix” approach to IT that if it isn’t broken, you’re not going to spend money to replace it.
Our Keep Me Running/Make Me Better package is for you. For one low monthly fee, your systems will be monitored and your employees will have access to on line or telephone technical support. Your hardware and software will stay current and you’ll always know when a vulnerability occurs or its time replace something that’s nearing its end of life and can no longer be supported.
It’s monitoring and management for those who can’t always wait for that “nephew who knows all about computers” to get home from school.
Monitoring and Management/Help Desk Support
- One fixed, monthly fee includes management, monitoring, OS system upgrades, and technical support
- Proactive remote monitoring of all key onsite components 24 hours a day, 365 days a year
- Support via local help desk with remote remedial capability
- Multi-disciplinary team service with advanced problems routed to engineers with specific expertise for efficient resolution
- Automatic upgrades of server and workstation operating systems
- Advanced security procedures to guard against malware, ransomware, and other cyber threats
And don’t forget. You’ll always have the option of terminating our services on just thirty days’ notice. If we’re not doing the job, we don’t deserve the opportunity to work with you.