Dealing With Bad Online Reviews

In the days before Google (was there ever a day before Google???), business books would claim that every time someone had a bad experience, they’d spread the word to ten of their closest friends (who would then tell ten of their friends and so on). Today, bad news spreads faster than the flu and doctors…

Turning Healthcare IT On Its Ear

With access to the cutting-edge technology and highly-skilled engineering personnel of the two organizations, Baystate Health and VertitechIT have announced the formation of a new company to meet the increasingly complex IT needs of medical practices, clinics, and healthcare social service organizations in western Massachusetts and northern Connecticut. BaytechIT is a first of its kind…

Never Too Small to Lose the Security War

  Healthcare organizations will spend more money on IT security in 2018 than ever before. But the statistics suggest these cybersecurity warriors may be taking one step forward and two steps back. Comparing U.S. Department of Health and Human Services HIPAA violation data for calendar year 2017 versus unofficial tallies year to date, it would…

IoMT: Keep Up or Clean Up

When your smart thermostat fails, your home may get a little overheated. The breach of a security camera might result in a break in or a stolen package off the front porch. But failure of an Internet-connected heart monitor or the hacking of a device configured to remind an elderly patient to take their hypertension…

What’s Up With Apple Health?

What is it with tech companies who know virtually nothing about healthcare (GoogleHealth and Microsoft HealthVault were awesome weren’t they?) who suddenly think they can build a better mousetrap? What makes them feel that they can take a seemingly carefree drive down an already well-travelled road littered with industry and government created potholes (interoperability and…

The Top Five Trends in Telehealth

I’ve never been a big fan of prefixes. You’re either “anti” this or “pro” that, “under” or “over,” “pre” or “post.” And if Apple comes out with another “i-“ it’ll be all too soon! And here’s another one.  As we in healthcare IT move towards a technological future where universal access to medical records becomes…